This has been a very frustrating day! I only have two packages to ship today. One is going to Poland so I have to take it to the Post Office and the other is just a UPS Ground pickup. I also have a few errands to run so the plan was to do my packing and head into town.
Not going to happen. I first noticed the problem with PayPal. I got in but it timed out when I tried to turn a page. I tried a few times and decided that I should proceed with the UPS label, so I tried to go back to eBay. No luck there either. I kept trying because sometimes the problem can be a "hiccup". It wasn't. I always assume it is my problem so I restarted my computer. Didn't help. I located a few emails that I had received from eBay (I don't have their email address - it is on the website!) so I sent some emails to them to ask about the problem. One was returned. I Googled "eBay support telephone number" and after a very frustrating menu I finally spoke to someone about 1 1/2 hours ago.
I was first told that the problem should be resolved in 24 hours. I asked if that was fair to my buyers since I advised in my listing (per eBay's own mandate) that items will be shipped within 2 business days. I was put on hold for quite some time and then advised that they were working on the problem and it should be resolved within an hour or the phone support person would call me back.
That was over 1 1/2 hours ago. I had a lot to do today and thinking that the problem would go away sooner, I haven't started anything else. I could take pictures but that requires some set up and I was going to take pictures this afternoon after the errands.
Errands are my very least favorite thing to do. In fact, I hate running errands! I had my day fairly well planned and I am really really irritated by this ebay problem!
Just had to get that off my chest... thank you for listening!
To follow up on the above mini rant, eBay was working again as soon as I finished the post. I should have written it earlier! } :o)
Not going to happen. I first noticed the problem with PayPal. I got in but it timed out when I tried to turn a page. I tried a few times and decided that I should proceed with the UPS label, so I tried to go back to eBay. No luck there either. I kept trying because sometimes the problem can be a "hiccup". It wasn't. I always assume it is my problem so I restarted my computer. Didn't help. I located a few emails that I had received from eBay (I don't have their email address - it is on the website!) so I sent some emails to them to ask about the problem. One was returned. I Googled "eBay support telephone number" and after a very frustrating menu I finally spoke to someone about 1 1/2 hours ago.
I was first told that the problem should be resolved in 24 hours. I asked if that was fair to my buyers since I advised in my listing (per eBay's own mandate) that items will be shipped within 2 business days. I was put on hold for quite some time and then advised that they were working on the problem and it should be resolved within an hour or the phone support person would call me back.
That was over 1 1/2 hours ago. I had a lot to do today and thinking that the problem would go away sooner, I haven't started anything else. I could take pictures but that requires some set up and I was going to take pictures this afternoon after the errands.
Errands are my very least favorite thing to do. In fact, I hate running errands! I had my day fairly well planned and I am really really irritated by this ebay problem!
Just had to get that off my chest... thank you for listening!
To follow up on the above mini rant, eBay was working again as soon as I finished the post. I should have written it earlier! } :o)
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